Foundlie.

Customer story · Private charter flight broker

How Altora Jet got a Wyoming LLC, Mercury banking and Stripe in 19 days

Altora Jet arranges private charter flights. After an earlier company was refused by Relay and then Mercury, Foundlie formed a new Wyoming LLC, aligned the website and applications, and supported the Mercury and Stripe reviews. Both accounts were operational 19 days after the order started.

Published September 19, 2026

Country
Egypt
US state
Wyoming
Services
LLC formation EIN Registered agent and US address Bank application support Stripe account support
Days to fully operational
19

Background

Altora Jet arranges private charter flights: matching a client who needs a specific aircraft on a specific day with the operator who can fly it. The bookings are large, the clients are international, and payment has to clear before an aircraft is committed.

That makes the payment account the business rather than an accessory to it. Without a bank account and a card processor, a charter broker has no way to take a booking.

The challenge

The founder had been here before. An earlier company had applied for a business account at Relay and been refused, then at Mercury and been refused again. Neither refusal came with an explanation, which is normal and also unhelpful — there was nothing to correct.

The pattern underneath was that the business could not be verified from the outside. A reviewer at a bank or a payment provider works from the entity, the website and the description of the service, and if those three do not agree, the application does not clear. Private aviation is also a category reviewers look at closely, because it carries high ticket values and third-party operators.

So a third attempt at the same application was not the answer. The company, the site and the business description all had to be right before anything was submitted again.

What Foundlie did

Foundlie treated the new company and its accounts as one prepared sequence rather than three separate attempts:

  • Went through what the previous applications had been refused on, and planned the formation, the bank application and the payment account around it.
  • Formed the Wyoming LLC with a registered-agent arrangement.
  • Reviewed the website against what a bank and Stripe actually read it for, and worked through the changes with the founder until the service, its pricing, its terms and its contact details were stated plainly and matched the new company.
  • Prepared and supported the Mercury application, and then the Stripe application, using one consistent description of the brokerage across both.
  • Followed up through both reviews until each was decided.

Mercury and Stripe set their own criteria and made their own decisions. Foundlie prepared and supported the applications and did not guarantee either approval.

Timeline

  1. Order started and the earlier refusals reviewed Day 0 · August 22 Prepared

    Foundlie went through what the previous applications had been refused on, and planned the new company, its bank application and its payment account as one sequence rather than three separate attempts.

  2. Wyoming LLC approved Day 1 · August 23 Approved

    Altora Jet LLC completed formation in Wyoming with its registered-agent arrangement in place.

  3. EIN confirmation received Day 4 · August 26 Approved

    The IRS-issued EIN documentation was received and added to the company records for the banking and payment applications.

  4. Mercury and Stripe operational Day 19 · September 10 Operational

    Mercury and Stripe completed their independent reviews, making banking and card payments operational for Altora Jet LLC.

The result

Mercury approved the business account — the stage the earlier company had twice failed to clear — and Stripe approved the payment account after its own review.

Altora Jet now trades through its US company, holds the account its charter payments settle into, and charges clients directly instead of working around the gap. The work that made the difference was not a better-written application; it was a business a reviewer could verify.

The customer’s review

«Thank you Omar very good work»
Stripe Mercury

My company was formed · I’m ready to receive client payments · I understand the process and next steps · I completed an important company step · A problem was identified or fixed · I avoided a costly mistake · I’m more confident in my decision · I’m still in progress

Frequently asked questions

Why were the earlier bank applications refused?
Relay and Mercury each decide using their own criteria, and neither provided a specific reason. Foundlie did not assume one; the new application was prepared so the service, the entity behind it and the flow of funds could be verified consistently before submission.
What had to change on the website?
Reviewers at a bank and at Stripe read the site as evidence of the business. The work was making it say plainly what the service is, who provides it, what it costs, what the terms and cancellation rules are, and how to reach the company — and making all of that match the newly formed entity. None of it was cosmetic.
Does a refused bank application stop you from opening an account later?
No. A refusal is a decision about one application, not a permanent mark against the founder. A later application is assessed on what it presents, which is why the second one was rebuilt rather than resubmitted.
Which bank and payment provider were used?
The business account is with Mercury and payments run through Stripe. Both completed their own reviews and made their own approval decisions; Foundlie prepared and supported the applications and did not guarantee either outcome.
What does the company have to keep up every year?
It keeps its registered agent active, files the Wyoming annual report, maintains accurate business records, and completes the applicable US tax and information filings. Foundlie's [US LLC tax guide](/us-tax) explains the general filing framework.

These are individual experiences. Check your selected package for its scope; bank and payment providers make their own approval decisions.

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Formation, EIN and bank application support in one package, with Arabic and English guidance.

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